Ricolive is a live streaming social platform that allows users to:
1. In this privacy policy, the following definitions are used:
| Data | collectively all information that you submit to Ricolive via the Website or Mobile Application. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws; |
|---|---|
| Data Protection Laws | any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation; |
| GDPR | the UK General Data Protection Regulation; |
| Ricolive, we or us | Ricolive, a company incorporated in England and Wales with registered number 11578662 whose registered office is at 5 Littlecombe, London, SE7 7HS; |
| User or you | any third party that accesses the Website or Mobile Application and is not either (i) employed by Ricolive and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Ricolive and accessing the Website or Application in connection with the provision of such services; |
| Website | the website that you are currently using, https://ricolivee.vip/, and any sub-domains of this site unless expressly excluded by their own terms and conditions; |
| Mobile Application | the Ricolive mobile application available on iOS and Android platforms. |
a. the singular includes the plural and vice versa;
b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. "including" is understood to mean "including without limitation";
e. reference to any statutory provision includes any modification or amendment of it;
f. the headings and sub-headings do not form part of this privacy policy.
3. This privacy policy applies only to the actions of Ricolive and Users with respect to this Website and Mobile Application. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
4. For purposes of the applicable Data Protection Laws, Ricolive is the "data controller". This means that Ricolive determines the purposes for which, and the manner in which, your Data is processed.
5. We may collect the following Data, which includes personal Data, from you:
a. name and username;
b. date of birth and age verification information;
c. contact information such as email addresses and telephone numbers;
d. profile information including profile picture, bio, and interests;
e. payment and financial information for gift purchases and broadcaster earnings;
f. content you create including live streams, videos, comments, and messages;
g. device information including device model, operating system, unique device identifiers;
h. location data (with your permission);
i. usage data including watch history, streaming history, interactions, and preferences;
j. camera and microphone data when you broadcast or use video/voice chat features;
k. contact list information (with your permission) to help you find friends;
l. log data including IP address, browser type, access times, and pages viewed;
in each case, in accordance with this privacy policy.
6. We collect Data in the following ways:
a. data is given to us by you;
b. data is collected automatically;
c. data is collected from third parties.
7. Ricolive will collect your Data in a number of ways, for example:
a. when you contact us through the Website, Mobile Application, by telephone, post, e-mail or through any other means;
b. when you register with us and set up an account to use our services;
c. when you create content, go live, or upload videos;
d. when you purchase virtual gifts or coins;
e. when you engage with other users through comments, messages, or live interactions;
f. when you participate in surveys, promotions, or contests;
g. when you link your social media accounts to Ricolive;
in each case, in accordance with this privacy policy.
8. To the extent that you access the Website or Mobile Application, we will collect your Data automatically, for example:
a. we automatically collect information about your visit to the Website or use of the Application. This information helps us to make improvements to content and navigation, and includes your IP address, device identifiers, the date, times and frequency with which you access the platform and the way you use and interact with its content;
b. we collect information about your viewing and streaming activity, including what you watch, how long you watch, and your interactions;
c. we collect technical information about your device and internet connection;
d. we use cookies and similar tracking technologies to collect usage data.
9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our platform. Specifically, Data may be used by us for the following reasons:
a. to provide and maintain our live streaming services;
b. to personalize your experience and recommend content;
c. to process payments and transactions for virtual gifts;
d. to calculate and distribute broadcaster earnings;
e. to enable communication between users;
f. to moderate content and enforce our community guidelines;
g. to send you notifications about your account and activity;
h. to improve our services and develop new features;
i. to ensure platform security and prevent fraud;
j. internal record keeping and analytics;
k. to comply with legal obligations;
in each case, in accordance with this privacy policy.
10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
11. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
12. When you choose to broadcast or create content on Ricolive:
a. your live streams and videos will be publicly visible to other users;
b. we will collect and process video, audio, and any other content you broadcast;
c. your username, profile picture, and viewer count will be displayed;
d. we may record and store broadcasts for safety, security, and quality purposes;
e. you may earn virtual gifts and coins from viewers, which can be converted to real currency according to our terms;
13. Ricolive operates a virtual economy where users can purchase and send virtual gifts:
a. payment information is collected when you purchase virtual coins or gifts;
b. broadcasters can receive gifts and convert them to earnings;
c. we track gift transactions, earnings, and withdrawals;
d. financial data is processed securely through third-party payment providers;
e. tax and legal compliance information may be collected from broadcasters earning above certain thresholds;
14. We may share your Data with the following groups of people for the following reasons:
a. other users of the platform - to enable social features, live streaming, and communication;
b. third party payment providers - to process payments for virtual gifts and broadcaster withdrawals;
c. cloud storage and hosting providers - to store and deliver content;
d. analytics providers - to understand usage patterns and improve our services;
e. content moderation services - to ensure community safety;
f. law enforcement or regulatory authorities - when required by law or to protect rights and safety;
in each case, in accordance with this privacy policy.
15. We will use technical and organisational measures to safeguard your Data, for example:
a. access to your account is controlled by a password and username that is unique to you;
b. we store your Data on secure servers with encryption;
c. payment information is encrypted and processed through secure payment gateways;
d. we implement content moderation to protect users from harmful content;
16. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via https://ricolivee.vip/contact.
17. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
18. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
19. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
20. Live stream content may be retained for safety and moderation purposes even after broadcast ends.
21. You have the following rights in relation to your Data:
a. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
b. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase - the right to request that we delete or remove your Data from our systems.
d. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
e. Right to data portability - the right to request that we move, copy or transfer your Data.
f. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
22. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via https://ricolivee.vip/contact.
23. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
24. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
25. Ricolive requires users to be at least 18 years old to create an account and use broadcasting features. We do not knowingly collect personal information from children under 18.
26. If we become aware that a user is under 18, we will take steps to delete their account and associated data.
27. Parents or guardians who believe their child has provided us with personal information should contact us immediately.
28. This Website and Mobile Application may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
29. Ricolive may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Ricolive. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
30. We may also disclose Data to a prospective purchaser of our business or any part of it.
31. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
32. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
33. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
34. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
35. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
36. Ricolive reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and Mobile Application and you are deemed to have accepted the terms of the privacy policy on your first use of the platform following the alterations.
37. If you have any questions about this privacy policy or our privacy practices, please contact us:
Via our contact form: https://ricolivee.vip/contact
View our privacy policy: https://ricolivee.vip/PrivacyPolicy
Email: babujs20201@gmail.com
